Can I test Trailers and Cinematics?
Trailers, cinematics, or musical creations, are Sekg’s extensive legacy. We are always looking to extend our depth of services and would be happy to collaborate with you on your project. Send us all details here.
What kind of confidentiality agreement do you have with the testers?
Each player signs a non-disclosure agreement when joining us. Every profile on the platform is fully verified through several steps including a phone call to verify each player is real and the given information is correct.
Do you also perform Quality Assurance (QA)?
This is part of our extra services. Let us know what you have in mind, and we will try to help you! Contact us here.
What is biometric playtesting?
In some cases, Sekg uses biometric systems recording heart rate and skin conductance in order to determine key data during gameplay such as the level of stress or boredom of the user. Biometric playtesting can be performed at our offices or directly by the testers from home. You can contact us if you would like […]
Do I have access to the user’s gameplay and face recording?
Depending of the rights of your account, this option will be available or not. But this is definitely something possible.
Do you have a limited number of questions?
The number of questions is unlimited. However we would recommend to not go further than 20-30 questions per project.
What type of questions are available?
You can create surveys with many types of questions. These include opinion scales, open questions, yes/no, single and multiple choice but also sections to help you organize your questions. Our platform presents the answers in a beautiful way so you can get fast insights at a glance.
How are the surveys elaborated?
A range of standard questions have been elaborated by our UX experts and are automatically assigned to all the published projects. Because each project is unique, you can also create specific questions along with game developers in order to aim at the true needs of the game.
Can I ask the testers to play a specific level, and not start from the beginning of the game?
Of course! We highly recommend to perform playtesting on various levels in order to aim at what’s good in the game or, on the other hand, what is to be improved.
Where do players come from?
Most of the players are based in Europe (Spain, France, UK, …) or North-America (USA & Canada) but also from many other regions. Testers are usually invited to play from home. Players can also be invited to our gamelabs in Barcelona when the playtest requires advanced configurations or complex scenarios.